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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All HAKEL products

Devices for protection against pulse overvoltage and interference, separation chokes, noise-suppressing filters, surge limiters, separation arresters, ultrasound diagnostic devices, conductors, lightning cables, isolated current sinks, electrolytic earthing devices, clamps, lightning receivers
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  • Compensators HAKEL
    Compensators
    KA-HR et al.
  • The traverses are isolated HAKEL
    The traverses are isolated
    TI-HR et al.
  • Terminals HAKEL
    Terminals
    KSM-XP, etc.
  • Universal holders HAKEL
    Universal holders
    DF-HR, DKU-HR, etc.
  • Roof holders HAKEL
    Roof holders
    DC-HR, etc.
  • Observation wells HAKEL
    Observation wells
    CS-HR, etc.
  • Waterproofing tapes HAKEL
    Waterproofing tapes
    LG-HR, etc.
  • Lightning receivers HAKEL
    Lightning receivers
    MA, MN, MM, etc.
  • Clips HAKEL
    Clips
    ZUL, ZUTZ, ZUN, etc.
  • Electrolytic earthing devices HAKEL
    Electrolytic earthing devices
    ZEN, ZEM, etc.
  • Insulated current leads HAKEL
    Insulated current leads
    IT-XP, etc.
  • Single-phase ultrasound HAKEL
    Single-phase ultrasound
    HZ, HG, HS, HSV, etc.
  • USIP of the commuting type HAKEL
    USIP of the commuting type
    HS50-50, 100, JK 110, etc.
  • Ultrasound of the limiting type HAKEL
    Ultrasound of the limiting type
    PIV et al .
  • Thunderstorms HAKEL
    Thunderstorms
    GT-XP, etc.
  • Guides HAKEL
    Guides
    PC, MON, PM, CC, KN, KM, etc.
  • Ultrasound diagnostic devices HAKEL
    Ultrasound diagnostic devices
    ICCR, CITE, PBI, etc.
  • Separation arresters HAKEL
    Separation arresters
    HGS 100, 100EB, 100RW, etc.
  • Ultrasound of the combined type HAKEL
    Ultrasound of the combined type
    GSK 1 and others .
  • Ultrasound three-phase HAKEL
    Ultrasound three-phase
    GSV 1 3, 4, etc.
  • Single -pole ultrasound HAKEL
    Single -pole ultrasound
    GSG 1 230, etc .
  • Separation chokes HAKEL
    Separation chokes
    PI-L 16, 32, 63.80, etc.
  • Noise-suppressing filters HAKEL
    Noise-suppressing filters
    PI-k 8, 16, 25, 32, etc.
  • Surge limiters HAKEL
    Surge limiters
    SPB 0.280, 0.440, etc.

NEW TECHNOLOGIES GROUP

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